Premier Full-Service Independent Adjusting Firm
Who We Are
At TelaClaims, we have worked to revolutionize claims handling with a technology enabled, innovative software solution while more efficiently leveraging expert human capital. We have done this with a clear goal of delivering a swifter claims cycle and tailored solutions that benefit the policyholder and carrier alike. Our mission is to transform the legacy claims process from 30 days to 30 minutes.
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TelaClaims offers a complete suite of services focused on property claims. We manage everything from daily claims to catastrophic events, addressing a wide variety of needs across the insurance industry.
We ensure complete transparency in the claims process for all parties. With our integrated full suite communication platform, Merge, we have removed the barriers for all communication in the policyholders’ time of need. Whether, texting, phone or video calls our adjusters answer the phone every time. Our ability to put ‘eyes’ on a claim from FNOL sets TelaClaims apart. Service centric, experienced and knowledgeable adjusters are the backbone of TelaClaims. We proudly represent our carrier partners to their customers when an expert being engaged makes all the difference. At TelaClaims, we handle claims.
Services We Provide
Catastrophic Claims Management & Adjusting Services
Drawing from extensive experience we provide expert Catastrophic Claims Management & Adjusting Services, handling large-scale disaster claims with efficiency and precision. Our experienced team ensures quick turnaround times, exceptional customer service, and real-time tracking, offering seamless support during critical times.
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Daily Claims
Pioneering new solutions in daily residential and commercial claims, we focus on swift resolutions and precise evaluations. Our dedicated team delivers reliable service and accurate processing, ensuring seamless claim handling for both routine and complex cases.
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Alternative Dispute Resolutions
Telaclaims offers comprehensive Alternative Dispute Resolution (ADR) services. We utilize our extensive network of seasoned professionals specializing in appraisals, mediation, and or arbitration. Our expert team is dedicated to resolving disputes efficiently and fairly, providing clear, unbiased evaluations and facilitating constructive dialogue to reach amicable solutions. Trust Telaclaims to handle your ADR needs with unparalleled professionalism and expertise.
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Appraisals
We offer comprehensive Appraisal Services, delivering precise property value and damage assessments. Our experienced appraisers provide detailed reports to ensure fair settlements, aiding in the accurate and equitable resolution of insurance claims.
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Peer Review
Empowered by a team of experts, our Peer Review Services are used to ensure the highest standards in claims adjusting. Our seasoned professionals meticulously evaluate the work of other adjusters and third party contractors, verifying accuracy, compliance with industry standards, and fairness, thus maintaining quality and integrity in the claims process.
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Staffing Services
With a steadfast commitment to quality, we offer specialized Staffing Services to meet the unique needs of the insurance industry. We provide highly qualified adjusters and support staff tailored to your requirements, ensuring seamless integration and exceptional performance. Our rigorous selection process guarantees that you receive professionals who are skilled, reliable, and ready to contribute effectively to your team. Whether you need a retroactive audit, training on best claims practices, or ongoing support, we are here to help. With a consultative approach, TelaClaims is the perfect fit for your needs.
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Virtual/Fast Tracked Solutions
Our company motto, “From 30 days to 30 minutes,” reflects our commitment to Virtual Claims Handling. Through our claims management system "Merge," we can transition any call into a recorded video ‘virtual’ inspection, capturing photos and real-time information uploads from the insured. This allows our experienced adjusters to prepare accurate estimates concurrently. Unlike other solutions, our virtual inspections utilize seasoned adjusters to handle complex claims, ensuring precise investigations and quick coverage determinations. “From 30 days to 30 minutes” is more than a tagline—it’s the future of efficient and effective claims handling.
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Nationwide Claims Handling and Insurance Services
Take a look at our Tela-Adjusters available across all 50 states.
Licensed Telaclaims Adjusters: 610
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Licensed Telaclaims Adjusters: 1,026
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Licensed Telaclaims Adjusters: 24
Licensed Telaclaims Adjusters: 24
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Licensed Telaclaims Adjusters: 136
Licensed Telaclaims Adjusters: 1
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