Tela EDU: Elevate Your Career with Comprehensive Training
Welcome to Tela EDU, our dedicated training platform designed to equip you with the knowledge and skills needed to excel as a TelaClaims employee. Our comprehensive courses cover everything from industry fundamentals to advanced techniques, ensuring you are well-prepared to handle any challenge that comes your way. Our top priority is to ensure you always feel confident and well-supported in navigating the ever-evolving demands of the insurance industry.
Supportive Training Instructors
Our expert training instructors are committed to your success. They are here to teach, answer your questions, and guide you every step of the way. With their support, you’ll gain the confidence and competence needed to thrive at TelaClaims.
Available Courses
Insurance Basics
With a focus on understanding the intricacies of insurance, "Insurance Basics," provides a comprehensive introduction to the fundamental principles of insurance. Designed for newcomers to the industry, this course covers key concepts, terminology, and the overall insurance process, equipping participants with the essential knowledge needed to navigate the insurance landscape confidently.
How to Field Inspect
With a strong emphasis on quality, "Field Inspecting," will equip participants with the essential skills and knowledge needed to conduct thorough and accurate property inspections. This course covers best practices, inspection techniques, and reporting standards, preparing individuals to effectively assess and document property conditions in the field.
Telaclaims Field Inspecting
Leveraging the power of Merge, "TelaClaims Field Inspecting," trains participants on the precise methods we use for field inspections. This course emphasizes our standards and best practices, ensuring that inspections are conducted thoroughly, accurately, and consistently in line with TelaClaims' high standards. Participants will learn the techniques and protocols essential for delivering exceptional field inspecting services.
Telaclaims Desk Adjusting
Driven by customer satisfaction, "TelaClaims Desk Adjusting," provides comprehensive training on our procedures and standards for desk adjusting. This course covers the entire claims process, from initial review to final settlement, ensuring participants can handle claims efficiently and accurately according to TelaClaims' high standards. Participants will learn the techniques and best practices needed to excel in desk adjusting roles.
Telaclaims Estimating
With a relentless pursuit of excellence, "TelaClaims Estimating" offers in-depth training on our estimating procedures and standards. This course covers the techniques and tools needed to create precise and accurate estimates for property damage claims, ensuring that all estimates meet TelaClaims' rigorous quality standards. Participants will gain the skills necessary to produce detailed, reliable estimates that support efficient and fair claim resolutions.
How to use Merge
At the core of our mission, "How to Use Merge," provides detailed instruction on navigating and utilizing our state-of-the-art Claims Management System, Merge. This course covers all functionalities, including communication tools, task tracking, and data analysis, ensuring participants can efficiently manage and streamline the claims process using Merge.
How to use Carrier CMS?
Through strategic partnerships, "How to Use Carrier CMS," provides detailed guidance on navigating and utilizing carrier-specific Claims Management Systems (CMS). This course covers all essential functionalities and workflows, ensuring participants can efficiently manage claims within the carrier's CMS. Additionally, participants will learn how to seamlessly transfer claim information to Merge, maintaining consistency and accuracy across both systems. This includes data input, task tracking, and effective communication, ensuring seamless integration and efficient claim processing.