In this episode we get into: The barriers to digital transformation insurance carriers are currently facing. The importance of integrating your workflow solution onto your CRM – Big Topic! And… Why claims and drinking out of a firehose are so…
Let’s face it… video is generally a better medium to tell stories than text and pictures. Video brings a moment alive, gives it context, emotion, and color. We would even argue that video in its original format provides a truer…
In this Episode we talk about getting rid off the CSR middle man at FNOL! What barriers (If Any!) are there for the Carrier to get this done. And… What’s new in the world of Reinsurance from this year’s PCI…
Where do I start! A project of our scope is built by so many people. It’s tested by even more people, and finally adopted by even a greater bunch of smart users. I’m eternally thankful to everyone individually. From our…
At the heart of of every claims department is human capital. Without it, your tech is not only irrelevant but useless. In this episode David and I go deep on Dynamic resourcing and how we’ve implemented this skill in our…